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  The Globe & Mail (Toronto) featured LEADERSHIP AND THE SEXES on October 29, 2008.


LEADERSHIP AND THE SEXES: USING GENDER SCIENCE TO CREATE SUCCESS IN BUSINESS - Michael Gurian with Barbara Annis. Jossey-Bass, $27.95 (272p) ISBN 978-0-7879-9703-8. To learn more about the book click here.

MANAGING BOOKS: IDEAS: MIND POWER AND GENDER; Battle of the Sexes' Brains
HARVEY SCHACHTER

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It was an important pitch for a high-stakes contract. And at the end of the presentation, the two men who had given most of the details high-fived each other, confident they had won the deal.

But two women were on the team, and they were less enthused. They had been watching the faces of people on the other side, and warned that the presentation hadn't convinced two individuals.

The two men brushed those concerns aside. Indeed, when they met to discuss whether to prepare for a second round of presentations, the men felt the deal was was in the bag. They didn't seek a follow-up meeting with the client or address its concerns - and they lost a $50-million contract.

The men had been addressing facts and details; the women were assessing faces, moods and body language.

Neither approach was better than the other, gender consultants Michael Gurian and Barbara Annis insist in their book Leadership and the Sexes. Whether in presentations or a company's day-to-day operations, you need to take advantage of the natural differences between men and women.

The book starts with a lengthy excursion into scientific findings on the differences between the male and female brain. "As brain science becomes more sophisticated, the results of studies consistently indicate that although men and women produce equivalent intellectual performance, their brains do it differently," the consultants advise.

Neurobiologists have tracked more than 100 biological differences between the male and female brain, the authors say. Women take in more through each of their five senses than men do, on average, and store more in the brain for later use. Thus they tend to remember more details during a conversation. Women also use more words than men, in speaking, reading and writing.

Men have about 6½ times more grey matter in the brain related to cognition and intelligence than women, while women have nearly 10 times more white matter related to cognition and intelligence than men. Grey matter processes information locally in the brain, whereas white matter networks and connects information between different centres. This grey/white matter difference is one reason men tend to excel when focusing on one task only, while women excel at integrating and assessing information from wider sources of the brain and can multitask with more ease.

The authors stress that all these findings are based on the average male or female brain - people will vary. As well, some individuals are close enough to the other gender that they effectively form neurological bridges between the genders.

The authors point to companies that are alert to these gender differences, trying to understand them, and, most importantly trying to educate their staff on how gender affects their everyday work. They present five gender tools to help an organization.

BRINGING SKILLS TO THE TABLE

When facing important negotiations, put together teams with both women and men. Pick the right person to lead the negotiations and, after a gender assessment of the other side, determine who on your team will handle the different elements of the talks. Make sure you read gender signals during the negotiations.

GENDER-BALANCED MEETINGS

Men and women must each understand how the other gender tends to act - and react - in meetings. Men, for example, because of the way their brain works, will tend to fidget to keep awake, become more frustrated by multiple conversations, zone out if discussions become wordy, and become aggressive, dominating a meeting. Women will be more likely to move from one subject to another in midstream, connecting dots; feel unvalued if their opinions are not sought out; and be unable to speak out in a stressful meeting.

IMPROVING COMMUNICATION

Among the differences in communication approaches are the greater likelihood of women to criticize themselves, and the tendency of men to spend more verbal time touting their own accomplishments and prowess than women do. Women tend to spend more verbal time on emotional memories than men. Men tend to spend more words on trivia or discussing the outcomes of large social groupings, such as sports, that have aggression at their base. Men are more likely to display dominance and one-upmanship. Each has to learn how the other acts in order to communicate better.

CONFLICT RESOLUTION

Men tend to become physically more dominant in conflict and to curse more, especially when with men. Women tend to feel conflict more and worry about it being their fault, while men often distance themselves from conflict, deciding the problem is external to them and they, therefore, don't need to worry about it. Men often think the conflict is finished when it is finished within them. Women, on the other hand, often personalize conflict for longer periods of time, storing up anger and discomfort, which can lead over time to the loss of the woman and her talent from the team. The authors also stress that while these days it's popular to hear about the need to talk out conflict, there is no single way to handle this and you need to be open to different approaches.

MENTORING AND COACHING

For people to improve in dealing with the issues of gender, they need mentoring and coaching. And that mentoring and coaching must be sensitive to gender differences when men and women interact in the mentoring process, or it will be futile.

The book is fascinating but at times frustrating. It presents an enormous amount of material, both on brain science and how individuals act, and every page brings revelations and deeper understanding.

But there is so much material, it is hard to assimilate. However, if your workplace has men and women, you probably need this book. And if it doesn't, you also probably need this book.

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Michael Gurian and Barbara Annis are the authors of "Leadership and the Sexes: Using Gender Science to Create Success in Business," published by Jossey-Bass/John Wiley, September 2008. For more information, visit www.genderleadership.com.


This website features the Leadership and Gender trainings offered by Michael Gurian and his associates. We are proud to offer the finest state-of-the-art training and keynotes in how men and women think, work and lead.  New York Times bestselling author Michael Gurian is one of the world's foremost authorities in leadership and gender diversity.  Working together as women and men is one of the greatest challenges we will each meet--personally and in corporate environments.  If the Gurian Institute can help your workplace meet the challenge, please contact us.  If you specifically want Michael Gurian to provide consulting, training or a keynote, please let us know as well.  Click here to learn more.

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